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Media
Publication: Manila Times
RP May
Outpace India in BPO
By
media journalist
The
Philippines will be at the forefront of outsourcing industry in the world
outpacing India, Canadian Chamber of Commerce of the Philippines (CCCP)
declared Monday.
CCCP
Sean Georget executive director affirmed that though India has been ahead by
five the Philippines has surpassed India by twofold, considering that
Filipinos are only 83 million, while the population of India is 1 billion
population.
Georget
said, “In terms of voice operations, Philippines is number one all over
the world and we could further boost the outsourcing industry in 2010 and be
far much ahead of India.”
Meanwhile,
Information Communication and Technology committee president Richard Mills
told reporters that the Philippines is the number one choice of investors in
outsourcing. “However, we aim to finally establish some concrete
reputation that the country could surpass India in terms of employment
penetration.”
Business
Processing Association of the Philippines executive director Mitch Locsin
said the country is usually publicized through bad news, but having the CCCP
promote the country to the international market to outsource is a big proof
that the country is the best place to outsource.
“That
is the only problem, we would just usually be on international media if it
has something to do with the political turmoil,” Locsin said.
The
Philippines employs a total of 226, 000 people in customer service industry,
while in 2010 the CCCI and ICT project it to grow at 600,000 seats, leaving
India behind.
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