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Chalre Associates - Executive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, VietnamExecutive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam

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 Hiring Leaders

 

INTRODUCTION

   Key Trends 2010

 

1. SOURCING:

   Sources of Talent

   Candidates Universe

   Active & Passive

   Retained vs. Contingency

 

2. INTERVIEWING:

   Rules of Executive Interviewing

   Executive Interview Questions

   Illegal Interview Questions

   Unlawful Questions Made Legal

 

3. ASSESSING:

   Evaluating Asian Candidates

   SuperAttainers

 

4. CONFIRMING:

   Reference Checking

   Last Minute Mind Changes

 

5. EXPATRIATES:

   Choosing Expatriate Managers

   Reasons for Expatriate Failure

   Expatriate Culture Shock

   "Gone Local" Expatriates

 

6. COMPENSATION:

   The Expatriate Package

   Income Structures

 

7. CULTURE DIFFERENCES:

   Business Differences

   Social Differences

   Strategies to Manage Asians

   Actions That Harm Progress

 

8. CORRUPTION:

   Corruption Explained

   Handling Corruption

 

9. COUNTRIES:

   Singapore

   Malaysia

   Thailand

   Philippines

   Indonesia

   Vietnam

   Cambodia

   Laos

   Myanmar

 

 

 Media & Publicity

Chalre Associates is active in promoting the industries and companies we serve.  Examples of these activities are below.

"WE PROMOTE OUR CLIENTS' BUSINESSES AND CAREERS." 


 

Public Addresses

 

The Principals of Chalre Associates are well known and respected within the business community.  Below are some examples of Public Addresses delivered by them at major events throughout the Asia Pacific region.

 


 

Singapore HR Institute - Leading HR Summit - Official Event Brochure

The Chairman of Chalre Associates, Richard Mills, presented at the most recent Leading HR Summit in Singapore.  The event was organized by the Singapore Human Resources Institute (SHRI) - the region's largest HR industry association.  Richard was asked to provide attendees with a detailed overview of the burgeoning field of HR Outsourcing.  

To review Richard's in-depth

presentation, click the icon below.  

Leading HR Summit, Singapore HR Institute - Download Presentation


 

Executive Compensation & Benefits 2007 EXPO - Official Event Details

EXECUTIVE COMPENSATION & BENEFITS EXPO

The Chairman of Chalre Associates, Richard Mills, was the Keynote Speaker of the most recent Executive Compensation & Benefits EXPOHeld at the Grand Hyatt Hotel in Singapore, the 2-day annual event is of interest to regional business leaders. Other featured presenters included Asia Pacific leaders from companies including Mercer, Gallup and HayGroupRichard provided his views on the near term economic outlook for the SE Asia region and its impact on career progress for senior managers.  

Download Richard's detailed presentation by clicking the icon below.  (The event brochure is also available here.)

Executive Compensation & Benefits EXPO - Download Keynote Presentation


Recruiting Senior Managers in Asia - Download Presentation

RECRUITING SENIOR MANAGERS IN SE ASIA

The Chairman of Chalre Associates, Richard Mills, presented recently for the American Chamber of Commerce on the challenges of acquiring and developing senior managers in South-East Asia.  The presentation covers global trends to more specific information relevant to fast growing sectors like Business Process Outsourcing.  Richard's personal comments have been added on most slides.  

To review Richard's in-depth

presentation, click the icon below.

 

 Recruiting Senior Managers in Asia - Download Presentation

 


 

HR Shared Services & Outsourcing Conference - Official Event Details

The Executive Basics of HR Outsourcing

The Chairman of Chalre Associates, Richard Mills, was the Keynote Speaker of this year's Regional HR Shared Services & BPO Conference.  Held in Singapore, the event is the largest in Asia for the booming sector.  To learn about the state of offshore outsourcing in Asia, view Richard's detailed presentation by clicking below. 

To review Richard's in-depth

presentation, click the icon below.  (The event brochure is located here.)

HR Shared Services & Outsourcing EXPO - Download Keynote Presentation


 

Successful Shared Services EXPO - Official Event Brochure

 

The Chairman of Chalre Associates, Richard Mills, delivered the Keynote Address of Successful Shared Services. The event was a region-wide conference held in Singapore. Richard's presentation provided a broad overview of Shared Services as it relates to multinational companies and regional managers. The event featured Outsourcing Leaders from Reuters, Johnson & Johnson, Convergys and others.

 

To review Richard's in-depth

presentation, click the icon below.  (The event brochure is located here.)

 

Successful Shared Services - Download Keynote Presentation

 


 

Strategic Talent Retention & Succession Management - Official Event Brochure

The Chairman of Chalré Associates, Richard Mills, provided his insights on Retention and Succession Management to business leaders in the booming city of Kuala Lumpur in Malaysia.   

Strategic Talent Retention & Succession Management - Official Event Brochure


E-services Philippines Japanese Website

Richard Mills, Chalre Associates Chairman, was a featured speaker of this event, one of the largest IT/BPO related conferences in Asia. 

He delivered a highly motivational presentation to describe the monumental opportunity that exists in the Business Process Outsourcing (BPO) sector. 

The most revealing information to come from the conference was the tremendous quality ratings being achieved by young Filipinos.  Citigroup, HSBC, GXS, Siemens and others reported world beating performance rankings from their Philippine facilities. 

Download presentation on Offshore Outsourcing


 

SEIPI

Richard Mills, Chairman of Chalre Associates, was asked to address the annual convention of the Semiconductor & Electronics industry association (SEIPI) in 2006.  The sector is the largest in Philippines accounting for 70% of the nation's export earnings and 34% of GDP. 

Richard's presentation discussed the future outlook for Philippines and the specific impact of the booming Business Process Outsourcing industry.  He provided an optimistic view of the economic situation over the next couple years.   

To review Richard's in-depth presentation, Click Here.

 

Download presentation on Offshore Outsourcing

 


Business Processing Association of the Philippines

Business Processing Association of the Philippines (BPA/P) organization is the main umbrella association for the Philippines IT-enabled services/BPO industry.  It is the second largest such association in Asia. 

Richard Mills, Chairman of Chalre Associates, was asked to address BPA/P to provide his insight on the fast moving sector in the country.

He spoke along with Beth Lui, Country Managing Director of Accenture, whose company employs 7000 people in Philippines.  Richard's presentation was titled: “Philippines as an Outsource Destination - What CEO's Really Think.

To review Richard's in-depth presentation and to learn more about the current views of Senior Decision Makers in the BPO Sector in Asia, Click Here.

 

Download Richard Mills' presentation of Offshore Outsourcing

 


 

 Contact

    Call Us about Executive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam +632 892 6703

    Fax Us about Executive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam +632 892 6704


    Email Us about Executive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam
leaders@chalre.com
    Homepage for Executive Search in Asia Pacific - Philippines, Indonesia, Thailand, Malaysia, Singapore, Vietnam
www.chalre.com

 


 Graft & Corruption in Asia

 

Corruption Perceptions 

in Asia


 

  

Corruption is one of those issues that people want to know about but is difficult to get straight answers. 
 

 
Why Corruption Exists
 

According to most research, the phenomenon takes hold in countries where there are perceived large disparities in wealth and political power. Within Southeast Asia, these conditions have been present for centuries beginning when foreign powers dominated the region. It was considered gallant to defy authority by swindling the elite and the culture of corruption developed over time. 

After the foreign powers departed, the disparities remained (and possibly became more entrenched) and corruption continued. Countries such as Indonesia, Philippines, Thailand, Vietnam, Cambodia and (less so) Malaysia have these conditions and rank poorly in transparency by the international rating agencies. Steady improvements are being made especially by the younger generation of leaders but much time will be required to change habits that have been in place for centuries. 

Among the region of Southeast Asia, Singapore seems to have done the most to develop a strong middle class and eliminate the large gaps between rich and poor. In so doing, this amazing little country is also now recognized as one of the world’s least corrupt. 


What is Corruption?
 

Corruption is defined as the misuse of a position of trust for private gain. It is usually separated into 3 categories and all are interrelated:

 
1. Bribery – offer of money or favours to a person in a position of trust.

 
2. Nepotism – preferential treatment to relatives or friends of a person in a position of trust. 

 
3. Fraud & Embezzlement – Stealing property or money from an organization through deceptive practices. 

When posted to emerging countries, most expatriates will experience petty corruption within a short time of arrival. They may be asked for a donation to “speed up” their work visa application at the immigration department or be pulled over by a policeman for no other offence than seeming to possess a wallet. 

Large-scale corruption involves higher-level officials and is conducted with much more discretion. Expatriates who are new to emerging countries can often have difficulty understanding the complex process or even determining whether it exists. Many large contracts (especially involving governments) are alleged to contain provisions for “unanticipated overheads” that can add up to 35% to project cost. 

More challenging still, corruption can often be found within many organizations wherever there are large or regular payments controlled by individual managers. Functional departments such as procurement, finance, HR and marketing are typical examples. New expatriates will often be perplexed why many products and services seem so costly in the supposedly poor country. 

Corruption is usually only of benefit to a small number of individuals. Most Asians do not benefit from the practice and are disgusted by it but do not report their colleagues out of fear, misplaced loyalty or shame for the behaviour. It is common for people use the term “overpriced” as a euphemism for corruption. 
 
 
Rationalizing Corruption
 

In so-called advanced countries, people have convinced themselves that providing prospective clients with free meals and sports tickets is not corruption.  The justification is that since the value of the items are not large and, more importantly, not hidden from sight it is not corruption.
 
In emerging countries, incentives are also provided to acquire business but to a more extreme degree. Buyers and decision-makers don't just get trinkets, they get hard cash, overseas trips and free automobiles. In both petty and large-scale corruption, lack of transparency is the key enabling factor. 
 
Petty corruption can usually be explained away easily since it involves small payments to poorly paid junior staff. A typical justification might sound something like this: 

 

“I am just a poor person who is trying to survive in a poor country. You, on the other hand, are a rich foreigner from a rich country with so much money that is doesn’t all fit in your pocket. What does it matter to you if you give me just a little bit so I can better provide for my children?”

 
Larger scale corruption is more difficult to rationalize since the amounts involved can be significant. Corrupt managers can double their annual income through cash payments (often called “enveloping”) and major gifts from suppliers or other beneficiaries. 

 

The largest opportunities for illicit gains are usually from big projects involving large capital expenditures. A road building project costing $50M but “overpriced” by 30% is a tremendous cash hoard and a great opportunity for corrupt officials. 
  
 





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SPECIAL DOWNLOADS:

 

Media organizations throughout the world call upon the Principals of Chalre Associates for thought leadership.  Below are some examples of published material written by our consultants or international journalists who refer to them.  For a complete list of published work, Click Here.  

 


Economist Intelligence Unit  

Getting Ready For The Deluge: Outsourcing in Philippines

by Chalre Associates senior staff

 

Download [PDF file, 62KB]

 

The Economist Intelligence Unit of the Economist magazine asked Chalre Associates' Chairman, Richard Mills, to write a chapter about the Philippine outsourcing sector in its annual Business Guide Book.  The material provides a Executive Briefing on the progress and major issues facing this industry that is certainly one of most significant growth stories in the world.  more

 


The Northern Miner Online

Asia Pacific Mining Conference 2007 - Report

by Chalre Associates senior staff

 

Download [PDF file, 28KB]

 

The 7th Asia Pacific Mining Conference put on by the Asean Federation of Mining Associations was perhaps the largest such event in the region.  Richard Mills, Chairman of Chalre Associates gave this report on what was said by the prominent mining people who presented. more

 


ComputerWorld USA

The State of BPO in Philippines: Dan Reyes Speaks

by Chalre Associates senior staff

 

Download [PDF file, 31KB]
 

Richard Mills, Chairman of Chalre Associates, interviewed Dan Reyes of Sitel for ComputerWorld (US) recently to get his views on the state of the BPO industry in Philippines. Dan presented US readers with compelling information to support his view that Philippines is currently seen as the "Number 1" option by global companies sending BPO work to offshore destinations. 
 
Dan Reyes is easily one of most experienced Business Process Outsourcing (BPO) managers in the Asia Pacific region and the world. He is head of the extremely successful Philippine operations of Sitel, the world's largest call center organization. Among other things, he is a founder and former president of the Business Processing Association of the Philippines.   
more

 

Attributes of Expatriate Managers in Asia

 

Attributes of Expatriate Managers in Asia

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